The Ministry of Digital Affairs presented the Polish language model PLLuM last week. The Polish Large Language Model is a family of artificial intelligence models that allows processing and generating texts in Polish. This is to be a breakthrough in the country's digitalization, which may change the way public administration functions. PLLuM as a virtual assistant in mObywatel will guide through the application, and as an intelligent official assistant it will automate document processing.
– We want AI and other technologies to appear in mObywatel, as well as on gov.pl websites. Our goal is to create an assistant, a chatbot that will help us find our way around the application. mObywatel offers more and more functions, and GOV websites are equally extensive, which makes it easy to get lost in them. Therefore, we want there to be an assistant who will be able to guide a person through the application and help them access information – Pamela Krzypkowska, director of the Department of Research and Innovation at the Ministry of Digital Affairs, tells the Newseria agency.
At the end of February, the Ministry of Digital Affairs announced the launch of PLLuM, or Polish Large Language Model. Thanks to models in the MoE (Mixture of Experts) and RAG (Retrieval Augmented Generation) architectures, it will allow for precise generation and processing of content in Polish. Models created by Polish IT specialists and linguists will support the development of digital competences and innovations in public administration and business. PLLuM stands out from other language models because it is adapted to the specifics of the Polish language and public administration terminology.
PLLuM is also flexible and scalable – it uses from 8 to 70 billion parameters. Smaller versions are faster and will therefore work where the speed of the response obtained is more important than precision. Larger models, on the other hand, offer greater precision and contextual consistency in the sense of the Polish language. The Ministry explains that PLLuM is based on ethical data acquisition – versions for commercial use use text resources from owners who have granted a license to the consortium, as well as resources that, in accordance with the Copyright and Related Rights Act and EU regulations, can be used to build a fully open model.
PLLuM will provide advanced solutions for public administration and thus support further digitalization of Poland. Among other things, it is to improve mObywatel, which already has 19 e-services. The artificial intelligence assistant will help users obtain public information.
– The idea is that it is a chatbot, an assistant that will help with various information found in the application – explains Pamela Krzypkowska. – There have been no tests yet, but we are all waiting for the function to finally be available. Then it will be possible to use such a citizen assistant to ask, for example, how to fill out an application better, where to find penalty points or information on the validity of an identity card.
The development of PLLuM has so far been the responsibility of a consortium of six entities: Wrocław University of Science and Technology, Institute of Computer Science of the Polish Academy of Sciences, Institute of Slavic Studies of the Polish Academy of Sciences, Scientific and Academic Computer Network (NASK), Information Processing Centre and University of Lodz. In 2025, the Central Computer Science Centre and ACK Cyfronet AGH will join the project. The leader of the HIVE consortium – the Centre for Research on SI Security at NASK – will coordinate the implementation of PLLuM in public administration services. To date, PLN 14.5 million has been allocated for the project. Now, the Ministry of Digital Affairs will award the consortium a subsidy of PLN 19 million, which will allow the implementation of the model in public administration by new partners. The intelligent civil servant assistant will automate document processing, content analysis, information search and support in answering citizens' questions.
– We hope that this year we will start the first implementations, including mUrzędnik. We tested it in the Ministry of Digital Affairs in 2024, which means that people in our office have already had the first training on how to deal with such an official's assistant. We want to scale it further, not only to central offices, but also to local government offices, to urban centers – announces a representative of the ministry.
Another application of PLLuM is to be education – the tool will facilitate the development of educational applications, translations and help teachers conduct engaging lessons using new technologies.
The use of PLLuM in various areas – from education and administration to the private sector – supports the creation of modern solutions that strengthen Poland's position among the leaders of AI development. Together with the Bielik.AI model, supporting each other in a better training process and further acquisition and opening of data, they can promote artificial intelligence “made in Poland”
– We already have not just one, but a whole family of models, namely Bielik and PLLuM. What is important is that we plan to cooperate, jointly acquire data, so that these models are able to cooperate with each other and use their skills and together support each other in becoming an increasingly better family of Polish language models – announces Pamela Krzypkowska.
